Privacy Policy

At IBS Business Services, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and disclose your information when you engage with our services or visit our website.

IBS Privacy Policy

1. Information We Collect

We may collect the following types of personal and business-related information:
  • Full name, nationality, date of birth
  • Contact details (email, phone, address)
  • Passport and visa copies (for immigration and PRO services)
  • Business trade license and corporate documents
  • Bank or payment details (only for transaction purposes)

2. Purpose of Data Collection

Your information is collected to:
  • Deliver requested services including business setup, visa, documentation, and tourism-related tasks
  • Verify identity and legal eligibility for relevant services
  • Process payments and generate official invoices
  • Communicate updates, reminders, or required action points
  • Improve user experience on our website and tailor relevant offers
3. Data Confidentiality
  • IBS Business Services does not share, sell, or rent your personal information to any third party, except as required for service completion (e.g., government portals, free zones, airline operators, or legal entities).
  • All staff members are bound by strict confidentiality agreements.
  • Sensitive documents are handled securely and only accessible to authorized personnel.
4. Data Security
We implement strong administrative, technical, and physical safeguards to ensure your data is protected against:
  • Unauthorized access
  • Accidental loss or destruction
  • Misuse or alteration
Our website is protected with secure SSL encryption and firewall protocols.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:
  • Legal obligations (such as audits and regulatory requirements)
  • Service records and communication logs for customer support
  • Archival purposes for government reporting or compliance
6. Policy Updates
We may update this Privacy Policy to reflect changes in legal, technical, or business developments. Updates will be posted on our website with the revised date at the top.
✅ Contact Information

If you have any questions or concerns regarding this policy or your personal data, please reach out to:

📧 Email: info@ibshub.ae
📞 Phone: +971 4 554 3550
🕙 Hours: 10:00 AM – 8:00 PM (Monday to Saturday)